VoiceNetPlus -- FAQs

How is VoiceNetPlus able to offer such low rates?
VoiceNetPlus negotiates for minutes of state-to-state (interstate) domestic long-distance in huge volumes from major telephone providers and this allows VoiceNetPlus to offer such tremendous discounts. In addition to these great low state-to-state (interstate) domestic long-distance rates, VoiceNetPlus controls program costs by marketing our telephone savings direct to you via the internet. Once again, we can then pass these outstanding savings on to you!

How does my state-to-state (interstate) domestic long-distance calling plan work?
VoiceNetPlus offers state-to-state (interstate) domestic long-distance calling at an incredible low price without us giving up quality that you can expect from us. You'll discover that you can call as often as you would like for less, with rates as low as $.039 cents per minute! Once you have signed up and are approved, you will be sent an email savings package with everything you need; a toll-free 800 number and an access PIN number to start making state-to-state (interstate) domestic long distance calls! Plus, you will also get to start using your bonus of 300 extra minutes per month for the next 3 months! Then you will be ready to take advantage of these low rates to call anytime outside of your state of residence across the Continental U.S.A. from any phone - even a pay phone. Continental U.S.A. does not include Puerto Rico, Guam, USVI, Alaska, or Hawaii. To place a call using your new VoiceNetPlus account, you dial the toll-free access number, enter your PIN number, and then dial the number you wish to call. It's that easy to start your savings today!

In the event you have unused minutes from your monthly plan with VoiceNetPlus, minutes cannot be carried over, so we urge that you use your minutes every month. Remember, there are no long-term contracts, no need to switch long distance carriers, no connection fees or hidden fees of any kind. VoiceNetPlus gives you easy, low-cost state-to-state (interstate) domestic long distance! You pay one low monthly charge for long distance for all of your domestic calls, so start saving today!

How do I sign up for VoiceNetPlus?
If you are an authorized person to make changes, or incur any charges on your home telephone bill, simply click here. Complete the sign up form, enter your telephone bill information and your email address. Our server is secure. Once your telephone billing information has been approved, you will be emailed everything you need to make low-cost state-to-state (interstate) domestic long distance calls including, your toll-free number and access PIN number!

How does the "Bonus of 300 Extra Minutes per Month" offer work?
As a new VoiceNetPlus customer, you will receive a bonus of 300 extra minutes per month for the first three months of state-to-state (interstate) domestic long distance calls outside your state of residence across the Continental U.S. Continental U.S.A. does not include Puerto Rico, Guam, USVI, Alaska, or Hawaii. Upon signing up and approval with VoiceNetPlus, you'll receive all the information you need to start making your state-to-state (interstate) domestic long distance calls.

How am I billed for using VoiceNetPlus?
Although VoiceNetPlus is not affiliated with your local telephone company, the monthly recurring charges for the plan you choose will appear on your local telephone bill in the USBI portion of your bill on behalf of VoiceNet Telephone, LLC. You will continue to receive the monthly recurring charges on your local telephone bill until you cancel the plan. A monthly billing fee of up to $3.95 will apply. Eligibility for this monthly calling plan to appear on your home telephone bill is restricted to pre-approved LEC billing areas only. These areas vary and are subject to change. You pay just one low monthly charge for the state-to-state (interstate) domestic long-distance plan you chose. Any additional minutes used beyond the allotted time within the monthly calling plan will be credited against the following month's minutes. Rates do not include any government mandated taxes or fees that may apply.

About Your Certificate for a Dream Vacation Getaway!

What will I receive from VoiceNetPlus and when should I receive it?
Upon signing up, you’ll receive e-mails to the address provided at sign-up with all the information you need to begin using the service as well as receiving your Certificate for a dream Vacation Getaway. Click here to view Vacation Getaway details.

Service available to residents within the Continental U.S.A., with active Local Telephone Service in pre-approved areas only.

You must be 18 years or older and duly authorized by the telephone account owner to make changes to and incur charges on the telephone account provided. The monthly fees for the calling plans are set forth as follows: 1) The More Minutes Plan is offered at a low monthly charge of $12.95 and includes 332 minutes of state-to-state (interstate) domestic long distance calling every month; and 2) The More Minutes Plus Plan is offered at a low monthly charge of $14.95 and includes 383 minutes of state-to-state (interstate) domestic long distance calling every month. Although VoiceNetPlus is not affiliated with your local telephone company, the monthly recurring charges for the plan you select will appear on your local telephone bill in the USBI portion of your bill and will be billed on behalf of VoiceNet Telephone, LLC. You will continue to receive the monthly recurring charges on your local telephone bill until you cancel the plan. Rates do not include any government-mandated taxes or fees that may apply. A billing fee of up to $3.95 will apply on your monthly local telephone bill. Additional minutes needed beyond the allotted plan will be credited against the following month's minutes. To inquire about products and services, we can be reached at info1@voicenetplus.com. Any time you wish to cancel service, just e-mail us at cancel1@voicenetplus.com or call our Customer Service Department at 1-877-860-3006. VoiceNetPlus provides network long distance service, and VoiceNet Telephone, LLC is the underlying service provider. Service available to residents within the Continental U.S. with active local telephone service in pre-approved areas only. Continental U.S. does not include Puerto Rico, Guam, USVI, Alaska or Hawaii.